Phishing Scam Alert (phone scam)
Members have reported receiving calls on their home or cell phones from someone claiming their debit card has been compromised, locked or wanting you to activate your card and to press a specific button on their phone to proceed. One call came from a 615 area code so some of these are showing up as a local call.
If you receive one of these calls
DO NOT give out any personal or financial information. Hang up immediately. Parthenon Federal Credit Union would NOT call and ask for your information. If our card processor, which does monitor for transaction patterns that may be fraudulent, were to call you, it would identify itself as such, and would never ask you for a card number, PIN, or other confidential information. If you have any questions and concerns, please call us at 615-749-6461.
ALL DEBIT CARD USERS - IMPORTANT NOTICE - PLEASE READ
To better serve you and as part of a special reissue program, your credit union will be issuing
all PFCU debit card users a
NEW VISA DEBIT CARD.
Please DO NOT begin using your NEW card until February 6, 2013. Your current card will be
obsolete on February 6, 2013. Please continue to use your old card until this date.
Your Personal Identification Number (PIN) has also changed as a result of this card reissue.
You will receive a PIN Mailer in the next few days.
On 02/06/2013 you will need to activate your new card with your new PIN before using it.
If you have any questions please contact the Credit Union at 615-749-6461.